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Peace Collective

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: brandon-grotesque, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you&apos;ve received an item in a damaged state caused by a manufacturer defect, please e-mail our support team at&#xA0;<a href="https://www.peace-collective.com/pages/support@peace-collective.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(0, 0, 0); text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),0.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s; font-family: brandon-grotesque, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" title="support@peace-collective.com">support@peace-collective.com</a><span style="color: rgb(0, 0, 0); font-family: brandon-grotesque, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(0, 0, 0); font-family: brandon-grotesque, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: underline;">within 30 days of the delivery date<span style="color: rgb(0, 0, 0); font-family: brandon-grotesque, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;and we&apos;ll help you out there. Please be sure to include images of the defect and a brief description. Please note that removing the tags and/or washing the item will void the return policy and the damage policy.

If you've received an item in a damaged state caused by a manufacturer defect, please e-mail our support team at support@peace-collective.com within 30 days of the delivery date and we'll help you out there. Please be sure to include images of the de

I received a damaged item. What do I do?

Shipping

Can I cancel my order?

Can I change my order after it has been placed?

Can I use my discount code during a sale period or on sale items?

Do you offer price adjustments?

I received an email that my item is out of stock.

When will my order ship?

I received my order, but there is an item missing/damaged/incorrectly sent.

What payment methods do you accept?

Gift Receipts

What is P/C Package Protection?

What taxes are charged on my order?

What currency are the prices list in?

How do I use a discount/promo code?

Ordering

How long will it take to get my order?

I paid for express shipping, where is my order?

Can I change my shipping address?

My tracking is showing delivered but I didn't get my package?

My package seems lost, what do I do?

My order is delayed. How can I track it?

Where do you ship to?

Are there any customs or duties for international orders?

What carriers do you use to ship my order?

Why was my order partially shipped?

My order was returned back to your warehouse, what happens?

What is "Skip The Line"?

Return and Exchange Policy

Can I return or exchange a final sale item?

How long does it take to process a international return?

Returns Timeline

Can I return my order to a retail store?

Is my order final sale?

Returns and Exchanges

An item I ordered says its "On-Demand". What does this mean?

What does P/C On-Demand mean?

P/C On-Demand

What is Pre-Order?

Why do I see a new date on my Pre-Order?

Pre-Order

Where are your retail stores located?

Do your retail locations have the same inventory as online?

Retail Locations

What is Sezzle?

How does Sezzle work?

What is the payment timeline?

What happens if I miss a Sezzle payment?

What card types of accepted by Sezzle?

What if I want to process a return?

What if my card has been cancelled or becomes expired?

Does Sezzle hurt my credit score?

Why was my Sezzle order declined?

Am I eligible for Sezzle?

Sezzle

After Pay

I received a damaged item. What do I do?Updated 2 months ago