Please note that if any orders do get caught in transit with Canada Post during the strike, we will unfortunately be unable to issue refunds for them. However, we’re happy to extend our return policy for those orders so they can still be returned if
Peace Collective Inc. is not responsible for any customs or duties on international orders levied by your country on imported goods. The prices reflected on peace-collective.com do not include or reflect customs and duties.We are unable to provide es
This depends on where you're located and which level of shipping was selected at checkout! Please check your order confirmation to verify which level of shipping you've selected. Delivery details and estimated delivery schedules will be provided in y
Please note: Shipping times are noted in addition to production or fulfillment times. Orders that have items marked as On-Demand or Pre-Order are subject to specific ship dates found on the product page and will have production timelines that vary. D
If you need to make an address change, please email us through our contact page as quickly as possible. We will try our best to change the shipping address but can’t make any guarantees. However, once a label has been generated - we cannot change the
For our European customers outside of the UK, please use this link here for additional tracking and delivery info. We are not responsible for delays such as weather conditions, shipment centre delays, courier delays, or anything beyond our control on
If the shipping address is to a building, Canada Post/USPS may either deliver the package to a security guard, concierge desk, or a parcel locker in a mail room (if applicable.). Community Mailbox: If you typically receive mail at a community mailbox
Please note that we are not responsible for any lost or missing packages. If you believe your package is lost, please email us through our contact page and we will launch an investigation with the respective courier. We do not offer refunds for lost
During peak seasons, delivery of packages can be subject to a delay outside of our control. The most up to date information will be updated with your tracking number on the courier website. We are not responsible for delays such as weather conditions
We ship worldwide! Please note that some destination countries may be subject to additional duties and taxes that are the responsibility of the customer. We are not able to calculate these additional costs as it varies for each shipment and country.
If you've received an item in a damaged state caused by a manufacturer defect, please e-mail our support team at [email protected] within 30 days of the delivery date and we'll be able to assist you. Please be sure to include images of the
We use several different carriers to ship orders. Our standard Canadian shipments will ship with Canada Post, and our standard international shipments will ship with Stallion before being passed off to a country's main courier, such as Royal Mail or
Your order may be shipped separately based on the availability of in-stock items from multiple locations. You'll receive a new shipping confirmation email for each item as it ships. If you order hasn't been partially shipped and you'd like it to be,
If your order was returned to us due an incomplete address, please contact our support team at support@peace-collective with the correct address information at your earliest convenience. We'll do our best to work with the courier to find out why a pa