What is P/C Package Protection?Updated 24 days ago
P/C Package Protection provides you coverage on your order in which you've received a valid tracking number for. It's intended to provide you peace of mind if your package is lost in transit or damaged during shipping. While we don't offer refunds on lost packages, this allows us to get you a replacement order or credit as soon as possible. You can choose to remove it from your cart if you do not wish to have protection/coverage on your order.
If you do not select P/C Package Protection, you'll be responsible for opening a claim with the respective carrier.
Please note that P/C Package Protection fee is non-refundable.
If you've selected P/C Package Protection at check out, you can submit a claim by emailing us at [email protected].