We know buying online can get pretty tough - we’ve made our return and exchange process as seamless as possible for you. We offer free returns & exchanges for US and Canadian customers on eligible products within 14 days of the ship date. We offer ex
We allow one free return or exchange for our North American customers. For international returns, please visit our FAQ page here.
International returns (outside of North America) must be processed through our return portal here. Customers are then responsible for shipping back their item(s) to our warehouse located in Toronto, Canada at their own expense. The return address is:
Our returns are sorted manually and we have a dedicated team to ensure all packages are inspected and processed accordingly. Please note it may take up to 7-14 business days for your refund to be processed, and this timeline can increase based on vol
Items that are marked final sale on the product page cannot be returned for a refund or store credit or exchanged - they’re yours to keep. Sorry for any inconvenience!
If you prefer to return or exchange your order at one of our retail locations, please bring in the item(s), along with the packing slip and/or order number. Please see our Return and Exchange Policy for any questions regarding eligibility. For a list
If your order contains products marked down by 30% or more, those products will be final sale and yours to keep. Items that are final sale will be indicated on the product page at the time of ordering, as well as on your order confirmation email. Unf